All of our engineers and your solutions manager are highly skilled and have years of industry experience. They are well equipped to quickly diagnose any problems that may occur with your telephone system.
As part of our comprehensive service provision, we offer:
- Telephone Technical Support: Access our hot-line number for immediate assistance, ensuring your communication systems stay up and running smoothly.
- Direct, Local Solutions Manager Contact: Enjoy a personalized touch with direct contact to your solutions manager, guaranteeing a swift and tailored response to your unique needs.
- Local Engineers: Our skilled local engineers are at your service, ready to tackle any issues that may arise with your telephone system.
- On-site Cover: Benefit from comprehensive coverage for both parts and labor for all proprietary components, ensuring minimal downtime and maximum efficiency.
- Rapid Response Times:
- 16 Working Hour Response for Minor Problems: We prioritize efficiency, aiming to address minor issues promptly to keep your operations running smoothly.
- 4 Working Hour Response for Major Failures: In the face of significant challenges, our team commits to a rapid 4-hour response time, minimizing disruptions and ensuring a quick resolution.
- Full Office Hour Support: Our support extends throughout office hours, providing you with continuous assistance and peace of mind.
Trust us to keep your telephone systems in optimal condition – because your communication success is our top priority.
